Revenue Operations Specialist
About Warp
Warp is an automated back-office platform for startups.
Warp lets you set up HR, payroll, and tax compliance for your team in just 10 mins. Using AI Agents, we automate all state tax registrations and filings, monitor for compliance across hundreds of tax jurisdictions, enabling founders to never waste time on HR ops ever again.
We have raised $24M from top investors like Y Combinator, A-Star, Elad Gil, Drew Houston (CEO, Dropbox), Arash Ferdowsi (CTO, Dropbox), Balajis, Kyle Vogt (CEO, Cruise Automation) and SV Angel.
Some of the fastest growing startups today already run on Warp. We are growing quickly, and are on track to be processing $1BN in payroll transactions annually by end of 2025. In this next phase, we have some amazing infra, engineering, product, and GTM opportunities ahead of us this year, and we are looking for exceptional members to join us for this adventure.
About the Role
We're looking for our first Revenue Operations Specialist to own the entire billing and deal execution function. You'll report directly to the CEO and be responsible for everything from Stripe configuration to contract workflows to discount approvals. This is a high-impact IC role where you'll build the RevOps function from scratch as we scale to Series B and beyond.
What You'll Own
Billing operations: Stripe configuration, subscription management, invoicing, handling edge cases (annual vs monthly billing, coupons, prorations, credits)
Deal desk: Contract generation, approval workflows, discount guardrails, pricing execution. Support deal and account updates by ensuring key operational details are captured accurately as opportunities move through the sales process.
Commissions and incentive administration: Partner with Sales and Finance to ensure accuracy and timely resolution of questions.
Tooling: Own and optimize our contract platform (currently PandaDoc), Stripe, and CRM integration
Process building: Maintain and optimize recurring revenue operations workflows that support planning, forecasting, and customer adoption across the GTM organization
Revenue data integrity: Ensure clean handoffs to accounting, accurate reporting, and audit-ready records. Partner with Finance to review revenue changes and ensure updates are reflected accurately across reporting and forecasts.
Partner cross-functionally on operations: Collaborate with Sales, Marketing, and Finance to support day-to-day sales processes, pricing updates, and customer lifecycle workflows, and help identify opportunities to improve how they operate at scale
What We're Looking For
1-3 years in Revenue Operations, Billing Operations, or Deal Desk at a B2B SaaS company
Deep Stripe Billing experience - you've dealt with the edge cases and know how to structure subscriptions, coupons, and invoicing correctly
Experience with contract platforms (PandaDoc, DocuSign, or similar) and CRM systems (Salesforce preferred)
Familiarity with GTM tech stack (Salesforce, HubSpot, Gong, Apollo, Chili Piper, Sales Navigator)
Track record of building processes from scratch in a fast-growth environment
Strong attention to detail - billing errors are painful for customers and for us
Comfortable working autonomously and making decisions with limited oversight
Proficiency in Google Sheets/Excel. Can juggle multiple workstreams, keep projects moving, and translate messy data into clear insights
Bonus Points
Experience at a company that scaled from 7 to 8/9 figures ARR
Familiarity with revenue recognition (ASC 606) basics
Have evaluated or implemented billing middleware (Orb, Metronome, etc.)
Experience with business intelligence tools and SQL
Experience building and maintaining pipeline/forecast reporting for GTM leaders
Have automated recurring revenue workflows to reduce manual effort and improve consistency
Compensation
Base salary: $100,000 - $120,000 depending on experience
Equity: Competitive early-stage equity package
Benefits: Health, dental, vision + unlimited PTO
Location: NYC onsite or Remote (US)